Bookivox covers the entire voice chain: pick up, qualify, answer, book, connect, test, personalize. No siloed modules, everything is designed to work together.
Answer every call 24/7, qualify the request, handle peak times and closed hours, then hand off to the right team when needed.
Launch campaigns from a CSV file or a simple list of numbers: appointment reminders, confirmations, follow-ups. Every column in the file (name, city…) personalizes the call.
Bookivox sits on the phone system you already run, or supplies the line if you are starting from scratch: either way, the agent answers on the number your customers already know.
Add a voice experience directly to your website: voice widget, real-time answers, lead capture without long forms or friction.
Describe your agent in plain language (role, tasks, tone, limits): VoxBuilder generates the complete flow. You then fine-tune it in the visual editor, step by step, without a developer.
Connect Bookivox to your business tools: CRMs, calendars, messaging, helpdesks, ERP, e-commerce and more to sync all your data.
Validate your scenarios in the browser, with no phone setup: text chat to iterate quickly on replies, web call through the microphone to judge the voice. Changes stay in draft until you publish them.
Upload your company documents — processes, pricing, FAQs, procedures — so Bookivox answers with the right information, consistent with internal guidelines.
Personalize the voice, the tone, welcome messages, standard replies and voice identity so they exactly match your brand.
Every call is logged: transcript, summary, collected data, duration and cost. Reports aggregate activity and quality analysis scores conversations automatically.
Invite your team with the right access level and protect your account with two-factor authentication.
Drive Bookivox from your systems with the REST API, or from your AI assistant (Claude, Cursor, VS Code) through the MCP server. The technical documentation is public at docs.bookivox.com.
A dedicated space lets you simulate every call directly from your browser. Test qualification, handoff, FAQ replies and appointment booking before deployment. Iterate fast, deploy with confidence.
Upload your pricing, procedures, FAQs and processes. Bookivox relies on these documents to answer accurately. You stay in control of what the agent can say, with simple updates when your information changes.
Inbound calls, outbound calls, web, integrations, knowledge base and customization: everything is ready for your deployment.
Everything you need to know before setting up your first scenarios.
Yes. If you already run an IP phone system, Bookivox connects to it over SIP and answers on your existing numbers, with nothing to change in your setup. If you have no phone system, we supply the line and the number, so there is nothing to install on your side.
Yes. The integrations layer is designed to connect CRMs, calendars, messaging, helpdesks, ERP and e-commerce. APIs and webhooks are available for specific use cases.
Yes. You describe the agent in plain language and VoxBuilder generates the flow. You then adjust it in the visual editor, without writing code.
Yes. The built-in test space lets you talk to the agent by text chat or web call, directly in the browser, correct answers and validate scenarios before publishing.
You can buy a Bookivox number directly in the platform, with no carrier account, or connect your own Twilio, Vonage, Telnyx, Plivo, Vobiz or Cloudonix account, or your Asterisk server. Call transfer to a human works with Twilio, Telnyx and Asterisk.
Yes. The REST API manages agents, campaigns, knowledge base and telephony from your systems, and the MCP server lets you create agents from Claude, Cursor or VS Code. Everything is documented at docs.bookivox.com.
