Everything you need to stop missing calls and save time.

Bookivox covers the entire voice chain: pick up, qualify, answer, book, connect, test, personalize. No siloed modules, everything is designed to work together.

Inbound calls

Answer every call 24/7, qualify the request, handle peak times and closed hours, then hand off to the right team when needed.

  • Automatically picks up every inbound call
  • Understands caller intent and context
  • Handles peak periods with no busy line

Outbound calls

Launch automated voice campaigns, appointment reminders, confirmations or personalized follow-ups based on your business scenarios.

  • Automated reminders and follow-ups
  • Personalized messages per segment
  • Campaign status tracking and results

Telephony and numbers

Bookivox sits on the phone system you already run, or supplies the line if you are starting from scratch: either way, the agent answers on the number your customers already know.

  • Connects to your existing IP phone system over SIP
  • Dedicated number supplied by our operator if you have none
  • Free porting of your current number, handled by our team

WebVox

Add a voice experience directly to your website: voice widget, real-time answers, lead capture without long forms or friction.

  • Voice widget embedded in a few lines of code
  • Aligned web and voice conversation paths
  • Lead capture even without a phone call

VoxBuilder

Build your voice scenarios without a developer: journeys, qualification questions, escalation rules and standard replies assemble visually.

  • No-code interface to build your flows
  • Preview before deployment
  • Multi-site and multi-brand support if needed

Integrations

Connect Bookivox to your business tools: CRMs, calendars, messaging, helpdesks, ERP, e-commerce and more to sync all your data.

  • CRMs, calendars and booking tools
  • Messaging and helpdesk connectivity
  • API and webhooks for specific use cases

Test the agent in browser

Validate your scenarios directly in the browser: simulate a call, test replies, adjust the tone and make sure the experience is perfect before going live.

  • Voice playground built into your workspace
  • Tests per scenario and per language
  • Fast iterations before deployment

Knowledge base

Upload your company documents — processes, pricing, FAQs, procedures — so Bookivox answers with the right information, consistent with internal guidelines.

  • Document import and knowledge structuring
  • Sourced and controlled responses
  • Easy updates when your processes change

Custom welcome messages

Personalize the voice, the tone, welcome messages, standard replies and voice identity so they exactly match your brand.

  • Fully customizable voice, tone and scripts
  • Welcome messages by schedule or context
  • Consistent voice identity across journeys
Product focus

Two key modules for fast and reliable deployments

Test environment

Test the agent in the browser

A dedicated space lets you simulate every call directly from your browser. Test qualification, handoff, FAQ replies and appointment booking before deployment. Iterate fast, deploy with confidence.

Centralized knowledge

Knowledge base for your company documents

Upload your pricing, procedures, FAQs and processes. Bookivox relies on these documents to answer accurately. You stay in control of what the agent can say, with simple updates when your information changes.

Move from a passive line to a voice experience that acts.

Inbound calls, outbound calls, web, integrations, knowledge base and customization: everything is ready for your deployment.

Features FAQ

Practical questions about Bookivox modules

Everything you need to know before setting up your first scenarios.

Does Bookivox work with my current phone system?

Yes. If you already run an IP phone system, Bookivox connects to it over SIP and answers on your existing numbers, with nothing to change in your setup. If you have no phone system, we supply the line and the number, so there is nothing to install on your side.

Can I connect my existing tools?

Yes. The integrations layer is designed to connect CRMs, calendars, messaging, helpdesks, ERP and e-commerce. APIs and webhooks are available for specific use cases.

Can anyone build a scenario with VoxBuilder?

Yes. VoxBuilder is an interface built for non-technical teams. You visually assemble journeys, questions and escalation rules.

Can we test before going live?

Yes. The built-in test space lets you simulate calls directly in the browser, correct answers and validate scenarios before production deployment.