Every inbound call comes out with a score and a reason.
A real call, no signup. Microphone required.
The Bookivox voice agent asks your qualification questions, scores against your grid, writes the summary into your CRM and triggers the sales callback in the right order of priority.
- Scoring grid
- CRM summary
- Prioritised callback
What your callers hear, word for word.
A typical call for the trade, written with your words, your services and your rules.
- Caller
We're looking at options for our customer service.
- Agent
Roughly how many inbound calls do you handle per month?
- Caller
Around three thousand.
- Agent
And what timeframe are you working to for a decision?
- Caller
Before the end of the quarter.
- Agent
Volume and timing put you at high priority. A rep will call you back within two hours.
Every missed call has a price. Here is the bill.
Three losses that show up on no statement, and land every month all the same.
Callbacks in the wrong order
Without a score, a rep calls back in order of arrival, not in order of potential.
Cold leads treated as hot
Sales time is your most expensive resource: spending it at random is costly.
A half-filled CRM
A record with no budget, no timeframe and no need helps nobody next month.
6 jobs off your plate from day one.
Every line is configurable: your wording, your rules, your limits.
- Asks your qualification questions, always in the same order
- Scores against the grid you defined
- Writes the summary and structured fields into your CRM
- Triggers the sales callback by priority
- Politely declines out-of-target enquiries
- Chases leads that went quiet
This agent can carry your name this week.
We start from this scenario and add your hours, your services and the way you speak. You are live in a few days.
What teams ask before we connect the line.
How is the score calculated?
You define the criteria and their weight: volume, budget, timeframe, contact role. The agent applies that grid without interpretation.
Does it integrate with my CRM?
Yes, via API. Structured fields and the call summary are written to the record, ready for the rep.
Can it qualify outbound calls too?
Inbound is its primary job. Outbound campaigns are possible within your legal framework and contact base.